I don’t know all much about politics, but I do know about business. Whenever I see a political candidate, I try to imagine what they’d be like doing the kind of things that I really know about. Like sales or sales management.
Anyway, it occurred to me that there are few jobs more different […]

Original post by Geoffrey James

I don’t know all much about politics, but I do know about business. Whenever I see a political candidate, I try to imagine what they’d be like doing the kind of things that I really know about. Like sales or sales management.
Anyway, it occurred to me that there are few jobs more different […]

Original post by Geoffrey James

Every software company wants to break into the "mid-market" – the fastest growing segment of the IT industry. That’s why it’s surprising to learn that buyers in medium-sized firms aren’t happy with their IT suppliers. In fact, they feel that they’re being "poorly served" by

Original post by ()

Marketing with a mascot is a cost-effective way to help consumers remember your brand.

Original post by (Selling Power)

Original post by Geoffrey James

I’ve often said (and posted) that asking questions (of yourself as well as customers) is the key to success in sales.  Here’s a little video that asks you some questions that you really need to answer.  For yourself.  And for everyone else around you.
Having a problem with a customer, a manager, a career or a […]

Original post by Geoffrey James

One of my hobbies is something called “retro-tech” — cool products that were way ahead of their time. Retro-tech interests me because such product illustrate eternal truths about sales and marketing. Here are three of my favorites, from three different decades, each with a brief description of what went wrong and how […]

Original post by Geoffrey James

Gary Vaynerchuk, the irreverent host of Wine Library TV, opens up about what it takes to build a proper palate, chasing his entrepreneurial dream, and the one thing that would make him abandon his wine empire.

Original post by Ana Patricia Ferrey

Gary Vaynerchuk, the irreverent host of Wine Library TV, opens up about what it takes to build a proper palate, chasing his entrepreneurial dream, and the one thing that would make him abandon his wine empire.

Original post by Ana Patricia Ferrey

On Wednesday, I posted some suggestions in “How to Cope with a Rude Customer.” In that post, I explained that becoming passive and backing down just eggs on the rudeness. Here are links to the audio tracks (they’re presented as YouTube videos, but they’re just audio) for two customer contact calls that perfectly […]

Original post by Geoffrey James